View transaction status at a glance on each Journey’s history page. See successes and failures along with the success ratio for the selected time bucket. Time range and status filters work together with the inline graph for easier analysis.

The Monitoring section is now available for all Journeys, not just APIM and provisioned concurrency workflows. You can track core metrics for each Journey including invocations, execution time, and concurrency usage. Metrics can be viewed using average, p99, p95, p90, or sum aggregations.

The Quickwork Backoffice now enables instant access to answers for frequently asked questions related to product usage, compliance, security, and more. Users can search via keywords or interact using a RAG-powered chat interface. Authorized users can add new FAQs with tags and categories, while embeddings are automatically generated to ensure accurate and fast retrieval.

Quickwork now offers built-in telemetry dashboards in the Backoffice with tenant-level visibility. Users can access pre-configured charts and reports, apply filters, and drill down into data for deeper insights. Dashboards are fully customizable, support time ranges from minutes to months, and can be set to auto-refresh for near real-time updates. With the right permissions, key metrics are also surfaced directly on the Backoffice home page.

You can now view all available permissions and assign or revoke them for existing users directly from the Backoffice. Access to this feature requires the permission:read permission.

You can now check for CVEs and export SBOMs for all on-prem container images provided by Quickwork before installation, directly from the self-managed installation portal. While you may continue to pull images to your own repository for scanning and signing, Quickwork regularly scans these images using Trivy and highlights identified vulnerabilities, their severity, and the versions in which fixes are available. SBOMs are generated in SPDX 2.3 format and can be exported for independent verification and further security analysis.

Quickwork now offers easy-to-use network troubleshooting tools directly from the Backoffice to simplify testing connectivity between your on-prem Quickwork instance and external systems such as databases, API endpoints, and other microservices. With appropriate permissions, users can run Telnet, HTTP checks, Traceroute, DNS lookups, Ping, and more, making it faster to diagnose and resolve network connectivity issues.

Quickwork now lets you create, update, and delete tags centrally from the Backoffice with appropriate permissions, helping standardize tagging across resources such as Users, Connections, Journeys, and more. These tags are exclusive to Backoffice users and do not impact the Quickwork iPaaS runtime. You can also search across all assets using tags for faster discovery and management.


Quickwork now automatically collects custom health metrics for core dependencies in self-managed (on-prem) installations, no additional configuration required. Simply enable the custom metrics job from your deployment settings to start monitoring standard and custom metrics. For advanced observability, you can also install Quickwork’s open-source exporter to convert these metrics into Prometheus-compatible format, allowing them to be scraped by your preferred monitoring tool.

Quickwork now displays the total time taken by each transaction directly on the History page, making it easier to identify performance at a glance. Detailed, step-level timing continues to be available within each transaction’s History detail page.

Transaction durations are color-coded to help quickly spot latency patterns:

Gray: Under 10 seconds

Yellow: Between 10 seconds and 5 minutes

Dark Orange: Over 5 minutes

These indicators do not signify failures or errors; they are intended solely as a quick visual aid to identify potential latency.